How much does Syncro Connect cost?
Syncro Connect costs £2 per employee per month, or £3 per employee per month with the Syncro Connect app, both excluding VAT. Fire Connect (£395 a year), Visitor Connect (£495 a year) and Access Connect (£395 a year plus quoted hardware) are optional add-ons, and clocking terminals start from £395.
Is there a free trial, and do I need a card?
Yes, every new account starts with a 14 day free trial and no card is needed. If you need longer to try it properly, ask us and we can extend it.
Can staff clock in from their own phone?
Yes, on the £3 plan staff can clock in and out with the Syncro Connect app for iPhone and Android, and the app saves the GPS location with each clocking.
Can someone clock in from home and pretend they are on site?
The app saves the GPS location with each clocking, so managers can see where it happened. It records the location rather than stopping someone from trying, and fingerprint and face terminals make it far harder for one person to clock in for another.
Which payroll software does it work with?
Syncro Connect exports approved hours as a file ready for Sage 50, QuickBooks, IRIS, BrightPay, Staffology and Moneysoft, or in a layout you set up yourself for other payroll software. It exports a file rather than connecting directly to your payroll.
Do I need a clocking machine?
No, staff can clock in with the Syncro Connect app, on a shared tablet with Syncro Kiosk, or in a web browser. If you want terminals, we supply fingerprint, face, palm, card and fob terminals from £395.
Where is our data stored?
Your data is hosted in the UK, with role-based permissions and logged access. That gives you the records, UK storage and access controls to support your own UK GDPR obligations, and our data security page has the detail.
Can I cancel?
Yes. Monthly plans run on a 30 day rolling contract, and annual plans need 30 days' notice before renewal.
Does it do rotas?
Not yet. Rota and shift scheduling is due later in 2026. Today Syncro Connect has shifts, schedules and repeating work patterns, which decide how each day is paid.
Who is Computime?
Computime is a UK time and attendance company based in Leeds, trading since 1989, with more than 800 UK customers. We supply the Syncro Connect software, the clocking terminals and the support.